Introducing….

New additions to the CLASS staff team

Gemma - Fundraising and Communications
‘If you don’t ask, you don’t get’
I’ve never asked someone for a job before, but when my son started school last year, I knew I needed to do something I felt really passionate about. I could see the impact Community Savers was having for both individuals and communities, and I knew it was something I wanted to be part of. I nervously approached CLASS for a job in the summer of 2023, luckily they said yes, and I have been in post a year now!
I first came across the Community Savers idea in 2017 when I was doing some fundraising consultancy with a charity in Wythenshawe. The Community Savers idea was just starting up and the charity that I co-founded in 2012 supported the initial application to the Charity Commission for CLASS to become a registered charity and support the Community Savers movement. I continued to do some small pieces of work with CLASS and Community Savers, mainly fundraising support over the years.
I’m now working 1 day a week for CLASS, mainly in a fundraising role and supporting external communications. Even though I have worked with CLASS and Community Savers over several years, I’m still learning so much about the model, how everything works and constantly trying to keep up with all of the amazing work the network does. As well as working at CLASS, I still work at the charity that initially introduced me to CLASS (Participate Projects in Bradford).
Time certainly flies when you’re having fun, and this year has shot by. It’s been amazing meeting lots of the leaders, partners, groups and funders connected with CLASS and Community Savers and i’m looking forward to building on these relationships further. There are some exciting plans in place and I’m grateful to play a small part in developing and delivering these over the coming months.
Anne - Project Coordinator (Meredith Matters)

I came to live in Hulme in 1969. My roots are in dance, teaching and theatre adding community activities in 2009 quite by accident!. My heart is in Hulme and the surrounding area, we have seen so many changes both good and bad throughout the years, I hope I can make some difference to its future however small. Having unique experience and ties to the area has made working with its people a pleasure. Hulme has a good heart; it beats its rhythm again and again in me.
I have worked in the community on a number of different projects over the past 15 years mostly through a group called On Top of the World Project. This started out as a a co-produced 3 year project with The Royal Exchange using the arts as a tool of engagement working in high rise blocks in Hulme and Gorton. Then myself, Tina Cribbin and my son Christopher took over the reins putting on social events and a drop in for the Over 50s in the Aquarius area of Hulme. Happily the project has gone from strength to strength bringing in the wider community serving and advocating weekly, we even carried on through lockdown by delivering sessions in the gardens of Hopton Court tower block. On Top is now exploring incorporation as a CIO.
On Top has formed a partnership with one of the Community Savers groups called Aquarius Community Savers and they now run the savings club out of the On Top drop in on a Wednesday at the Aquarius Community Centre. With the closing of so many bank and building society branches, this is a really important local resource - allowing people to save any amount however small in a familiar local venue - it all adds up. So many of our group love saving now. We have a great committee and ever growing resident interest and commitment. Meeting CLASS has been a blessing. We have together traversed red tape and the sometimes challenging landscape of funding and public provider partnerships. We have accessed training and invaluable guidance supporting us in becoming marvellous!
Most recently we have developed a new partnership with Turn2Us and this is how I have come to work for CLASS supporting tenants to develop a new stage of the Ageing Well work this time at Meredith Court tower block through a project called Meredith Matters. Turn2Us are a breath of fresh air, bringing a genuine commitment to co-production with the community and experience and knowhow in financial inclusion and resilience. Our project is called Meredith Matters because we matter. Its not OK to just survive. We will be listened to and effect positive change in our community.
I love working with our diverse and everchanging landscape and people. We do a lot of laughing and enjoy our friendships, the old fashioned ways of checking up and supporting each other have re-emerged. They never really went away.
Meredith Matters!

That Meredith matters and Meredith people matter is a thread that ran through all the work we have undertaken.
The idea that tenants can design research and evaluate their own issues and have the knowledge to solve them came from the work undertaken at Hopton Court where we used evidence from OUR own research to make dramatic changes in the block.
This was with CLASS/Community Savers, One Manchester and the University.
What we are trying to achieve is a NORC: a naturally occurring retirement community. This model was applied in Canada and New York where tower block tenants came together to make change.
There is something different about living in tower blocks. It's more confined, more isolating, and evidence shows we are more likely to have physical and mental health issues. As the tower blocks in Hulme are in the inner city, Hulme has high pollution, and we live in a two tier system with the ever expanding university buildings and sharing scarce resources with a huge student population.
But as we are all Hulmites, we will not go quietly into the night. We are made of stronger stuff. Built through a lifetime of adversity.
Meredith people didn't disappoint.
We began our work in autumn 2023 with support from Turn2Us and carried out the research in May/June 2024. We looked at access to social care and financial impacts of the care system. From the evidence gathered at Meredith, there were there 3 themes that emerged: the cost of living, health inequalities and social isolation. Issues that we will now work towards changing.

The experience of working with Meredith tenants was amazing. By being a Tenant myself, I was able to understand a lot of what the tenants talked about. This research was different to others, where it would be a professional coming to you with their own agenda and questions.
This works because we know our own. We know it's more important to show respect and empathy. We know that tenants are more than a sum total of their problems. We also know their potential and their abilities. We know we are more than a box that some smart arsed professional puts us in.
That's why it works through one cup of tea at time. Through building trust and having local knowledge.

It was amazing to see that change can happen quickly. Having the GP on site and a Money Mentor meant people accessed services they were finding hard to reach. Instantly benefits were applied for, and someone was able to see the doctor after suffering for years with a long term health condition.
Meredith is a culturally diverse community which brings amazing knowledge and different solutions to problems.
It's been an absolute honour to work with Meredith. I can see already the shoots of change. I have already hear the stories, laughter, and a community determined to make change for all the residents in the block.
Big up Meredith! Our journey now begins.
Blog by Tina Cribbin, Hulme tenant and member of the Meredith Matters project team
Ageing Well in Place at Hopton Court: Achievements and challenges

Tina Cribbin and Gill Edwards from Aquarius Community Savers reflect together on the rollercoaster ride of developing a pilot Naturally Occurring Retirement Community at Hopton Court tower block in Hulme, a video clip of Roy Bennett sharing achievements to date in April 2023 is also included.
Tina Cribbin:
"Cycles of HOPE, confusion, frustration, and anger, HOPE. Repeat. That’s been my experience of developing the Naturally Occurring Retirement Community (NORC) model in Hulme. Never in my life have I ever heard so many professionals play dumb, “I don’t know! “I will take that away”, “I was never made aware of that”. Or just tell lies: “there was never any agreement on that”, “we had to turn it around quickly so there was no time to consult”.
The NORC model improves the quality of life and wellbeing of older people in tower blocks reducing the need for older people to be moved into different accommodation in later life. This has been an issue I have campaigned on for years but got no joy. It originated in New York and has also been done in other parts of the US and Canada. New York has undergone gentrification on a huge scale for many years and the NORC model has proved successful in older people maintaining their homes and ageing well in place. This is the first time anyone has adapted it in the UK.
In 2019, we joined Community Savers and started working with CLASS. CLASS is a small charity which supports groups affiliated to the Community Savers network. CLASS is led by, for and with women leaders of the network. They worked with us to recognise how important our voices are and what we contribute to our community. They supported us in ensuring local people were not only privy to information but also that we were instrumental in decision making. CLASS is our ally and we have learned that it is near impossible to make change without working collectively. No matter how hard it is. It’s the only way forward.
We established a partnership called Ageing Well in Place in Hulme looking at the needs of older tower block tenants in our neighbourhood. We have undertaken community research, door knocking, BBQs, drop ins, workshops, taught at universities. We have undertaken community exchanges and some of us have been lucky enough to travel to Africa! Endless meetings, meetings, and more meetings…!

In March 2021, One Manchester agreed to work with us to adapt the NORC model for our tower block, Hopton Court. Think of the “batteries not included” film. Hopton is a bit like that.
My understanding of NORC is a way of working with older tenants living in tower blocks. Tower block living is quite isolating and tenants have a set of very unique issues which needs a flexible and responsive approach which is inclusive towards the community it sits in.
Bringing this concept to us and other professionals is difficult. Many were unsure exactly what the NORC is. Rightly so, it is complex because it is about co-production and not always pre-determining the outcomes – letting them come out of the partnership work. The NORC model is adaptable, flexible, with constantly shifting priorities that ebb and flow depending on need. Its messy but that reflects the real lives of the people and the community.
Working with partners at the two universities, One Manchester, CLASS, and tenants, the first urgent need that was agreed was for an Independent Living Advisor. Manchester Local Care Organisation and One Manchester provided the funding for her role as a pilot for a year. Katie had a huge impact on the Hopton community people were getting the right benefits (pension credits is one of the most underclaimed), aids and adaptations, repairs in the block were now being delivered promptly, health and care workers were able to access their patients. Older people’s lives were being transformed. Unfortunately, a major restructure at One Manchester meant there was no-one leading on the project for six months and they missed the opportunity to apply for further funding for her role. She had her contract terminated after a year. What a bitter blow – the tenants were devastated.
We are still negotiating for One Manchester to fundraise through our partnership to finance a new Independent Living Adviser role but we have lost Katie now and all the relationships of trust she built up over a whole year of working with the tenants.
We have learned that no matter what they throw at us WE FIGHT BACK. We are a community under siege (on the edge of Manchester city centre and two constantly expanding universities) and understand how difficult it is to live with constant pressure. We’ve learned that pressure works both ways.
We now have a NORC development worker and community researcher who work at the block ensuring that the project is rolled out in partnership with tenants and ensuring decisions are informed by tenants. They have already undertaken research with tenants to determine the design and uses of our new community space. They are improving the lives of older people by holding weekly activities and providing support. Since they became employed, there is definitely a renewed energy about the place.
At times I got so lost in meetings, workshops, partnership agreements, I lost sight of why I was doing it.
I returned to Hopton every day and seeing the changes big and small keeps me grounded.
For anyone thinking about working in tower blocks: Just do it! All of this sounds so huge. But we started with a cup of tea. And that still remains one of the most important things we do. Being beside people combating isolation a brew at a time.
People think that you have to start at the top getting written agreements and permission: you don’t! Its why it’s worked in Hopton - as it comes from the ground up. We didn’t ask permission to start. We just did. The biggest thing I have learned is that PEOPLE DON’T GIVE YOU POWER, YOU TAKE IT.
My amazing sister Activist Gillian Edwards will share her thoughts on the community space.”
Gill Edwards:
"Yay we got the community space!"
“We have been through so many ups and downs with regards to the community space. We started out doing some research looking at what was happening to tenants at the block. There was so much isolation and people falling through the gaps in services. A new community building was one of our first priorities when CLASS supported us to get a ta dialogue going with our housing provider One Manchester.
Over the last three years there have been many obstacles to overcome. The first being to come to the agreement for the need for a community space and what form it should take. In 2021, we agreed to co-design a new purpose-built community building which would be installed in a corner of our shared gardens at Hopton Court. We agreed that tenants and the Ageing Well partnership would use the designs to raise money for the construction as long as there were no problems with feasibility.
We worked together with Manchester School of Architecture to get some ideas about what the community space could look like and we also undertook a survey of Hopton Court to find out what the residents wanted. We had over 50% of tenants complete the survey which was presented to One Manchester.
They agreed for us to go ahead and contract an architectural practice to work with us to get the design phase through to planning permission or “ready to construct” stage – we invested £16,000 of our own Lottery resources that we had through Community Savers to do this. The architects worked with all the tenants to co-design the new building and get all the ground surveys done ready to submit proposals to planning.

Everyone was so excited. Then a bombshell dropped when some of the staff we were working with left through a big restructure and One Manchester suddenly said they would not support the new building!
The heart had been ripped out of the residents of Hopton Court, but we kept up the fight and they have agreed to renovate a 3-bedroom ground floor flat into an alternative community space.
We have had to do all the surveys and consultations over again to get tenants views on what they would like to see in the space, but it is finally due to open in November of this year.
We have achieved a great deal but we have won the battle not won the war: the future is still uncertain. We have many obstacles to overcome as One Manchester have still not agreed a clear investment plan or project plan for the NORC pilot and our Community Development Worker started in post nearly a year ago. But we will keep up the fight because are a community that has a right to be here, a right to services, and a right to be heard. Our community has lost so much due to university expansion and ‘regeneration’ but we are not going to be forgotten or swallowed up. We will not give in or give up! We are Hulme!
Watch Roy Bennett sharing some of Hopton's achievements in April 2023:
"Our achievements include:
- Hopton Court being designated an Over-50s block.
- An Independent Living Adviser supporting elderly and vulnerable tenants through one-to-one case work for 12 months.
- Replacement of our lifts and ensuring lifts stop on every floor (work to commence this year).
- A new ground floor tenant-managed community space.
- A new Community Development Worker in post who is working in partnership with us to make Ageing Well in Place at Hopton Court a reality including social events, gardening, and developing connections and partnerships with local services.
- Successfully opposing proposals for an 11-storey purpose built student accommodation block that a developer wants to construct right opposite our gardens which would block all our sunlight and put huge pressure on our local services which are already on their knees.
That struggle is not over but by working together through the Block the Block campaign and with all our supporters we will keep up the fight. We are still here with the strength of will and courage of a unified voice to stand up and say no. Our community is what has made us and what we will stand up for. We will not be beaten into submission by big corporations.
Do not underestimate the power of your communities and the voice you have as a collective. Anyone can achieve great things as a community so use what was given to you to improve yours!"
"You have the power!"
“When we know each other, we build each other” – the power of international exchange.

These were the words of Rashid, Chair of Muungano Wa Wanavijiji, at the opening session of a week-long international exchange in Nairobi between Muungano and Community Savers leaders from Manchester and Sheffield.
Rashid was sharing on the power of exchanges in the SDI tradition – a tradition that has been nurtured, tested, and adapted over more than thirty years, in 32 countries across the Global South.
November 2022 was a special month as Community Savers leaders were able to welcome activists from Nairobi here in the UK, share knowledge and learning on their adaptation of SDI/Muungano methodologies with postgraduate students in Manchester, and then travel to Nairobi to experience these approaches first hand; visiting settlements and exchanging learning with their sister federation.
Here we try to capture some highlights from a rich month of learning and inspiration...
“We Kenyans, and you from the UK, we are the same.”
Anastasia Wairimu is Chair of Akiba Mashinani Trust one of three organisations that make up the Muungano Alliance. After her second trip to the UK in November 2022 exchanging learning with Community Savers, she recognised that despite very different histories, low-income communities in the UK experience the same dynamics of exploitation and discrimination as informal settlement communities in Kenya.
Tina Cribbin is Chair of Aquarius Community Savers in Hulme, Manchester: these exchanges have enabled Tina and Anastasia to develop a strong relationship of trust and mutual respect, and Tina agreed with Anas’s observations. In particular, Tina noted the similarities in negative attitudes among those holding power and purse strings who judge low-income communities as criminal, as lazy, as a problem that needs fixing.

During her latest visit to the UK, Anastasia was shocked to see how older people are treated after visiting Hopton Court tower block in Hulme where 75% of tenants are aged Over-50 and many have long-term conditions, disabilities and mobility constraints. During their visit, the lifts were out of order again (a regular occurrence over the previous five years) and elderly people had been left with no way of getting out of the block or bringing food shopping up to their flats. Tenants shared how throughout the pandemic they had nowhere to meet with their neighbours due to the absence of a communal area at the block; and how elderly people are falling through the gaps between housing, health and social care services in ways which leave them unable to pay for food, heating or sometimes without appropriate end of life care.
During the Nairobi visit, Ellie and Sue from Miles Platting shared experiences of top-down regeneration and gentrification which resonated strongly with Muungano anti-eviction activists. Leaders reflected that although the extremity of the circumstances are very different the principle of top-down attempts to push lower-income groups away from the inner-city is the same.

During November, leaders from Miles Platting gave urban inequality students a tour of their neighbourhood. They explained to them how the Private Finance Initiative that was supposed to regenerate the area for the existing community has resulted in a net loss of approximately 500 social rental homes and the inflation of house prices and private rents far beyond a threshold that local working families can afford. This is leading to the breaking up of families and people on lower incomes being pushed out to other boroughs of Greater Manchester. Existing residents had agreed to the PFI (including compulsory purchase orders and demolitions) on the basis that a suite of community facilities would be built, including a joint services centre and leisure and retail facilities. In the end, none of this was delivered. The community are now calling on Manchester City Council to protect the public land that these community facilities were supposed to be constructed on for community benefit.

At our final reflection, Jonte shared how an elderly woman housing activist in Kambi Moto who has been involved in their community-led housing movement for over 30 years was amazed to learn that she can sit together with people from the UK, this developed country, and find that they are struggling against the same social issues and can learn from how communities have organised over land and housing in Nairobi.
"Saving is an act of resistance"
Community Savers have been holding learning exchanges with Muungano activists since 2017 and during November’s exchange in Nairobi, Tina explained to Anas that:
“What changed for me was about the savings: I used to feel like I don’t want to save, I want to spend. But you told me that every time you save it is an act of resistance and that has really changed it for me.”
Savings groups are the building blocks of a united and powerful community-led movement for poverty reduction and the transformation of urban social power relations. Tina’s group are now beginning to see the fruits of building power through savings as on return to the UK they had a meeting with the housing provider at Hopton Court (above). The provider issued an official apology for the experiences of older people at the block and announced that they will be replacing the lifts to ensure elderly people are never put in a situation of being trapped in the building again.

Aquarius Community Savers have also been able to build a new coalition of groups in their social housing estate who are coming together to form a new Aquarius Neighbourhood Forum including members of Hulme Tenants Union; Epping Park Warriors; Aquarius Tenants and Residents Association and Age-Friendly Hulme and Moss Side. They have worked closely with their local ward councillors to oppose a private development that would block the sunlight from Hopton Court gardens and put even more pressure on overburdened local services. They are now working with their councillors to request the rezoning of the Aquarius estate out of the city centre planning area and into the Inner South zone in support of a community-led plan for their thriving local community.
"Unity is our strength, Information is our power"
Muungano begin their meetings with call outs to their members "Unity? Is our strength! Information? Is our power!" During the final reflection at Muungano House on 25 November, Anastasia explained that:
“There are 43 tribes in Kenya, but at Muungano we know only two tribes: the haves and the have-nots"
Unity is critical to addressing this inequality.
We reflected on the importance of collective solutions and collective thinking. We discussed how in the UK people have become individual clients of government and service providers. Although it is good to have a social welfare system, it is provided in a way that has made people become passive. Tina observed that “it is given but it is never what you would have asked for. Now we are learning to ask for what we need.”
We reflected on the power of community data and also the value of university partnerships even though universities generally represent the “Haves”. Nicerah from Kibera shared how after she joined Muungano and began collecting data in her settlement, officials were asking her “How can you know how to make these survey questions on your own? What university did you go to?” Nicerah was able to tell them “My University is Muungano”.
Emily, a national leader from Mathare, explained how at the same time, Muungano has developed partnerships with university departments and their students. Students can help them to collect data and write up reports. This is not because the community cannot do it without their help, but it is about recognising that these students may be the next Planning Officer or Water and Sanitation official in the future: “If we teach them now, they may come back to us in the future”.
Validation is a critical step in the process: presenting the data collected back to the community through public meetings to enable them to correct inaccuracies and build a sense of ownership over the information and the change that the information makes possible.
Earlier in the week, as we began our learning exchange, Nancy explained that data collection underpins everything for Muungano: “we have to know ourselves” and this is the principle underpinning Know Your City TV…
Know Your City TV: “We can change the story”
One of the most inspiring engagements for UK activists during their week in Nairobi was with the Youth Federation leaders involved in data collection, advocacy, and Know Your City TV.
Through KYCTV young people are engaged in community action by creating opportunities for them to learn skills they are interested in like film-making and photography while leaders also engage youth through art, music and sports.
The UK team took home the principle of “Just One” – you only need one engaged young person to start a youth movement. That one person will be able to engage other young people.
UK delegates were inspired by their inclusive approach involving arts and sports and participatory approaches and tools for engagement and planning – especially the Tree of Transformation which enabled young people in Mukuru to come together for visioning of the changes they wanted to see and the conditions that they needed to foster to achieve those changes.

Georgie from Arbourthorne asked the youth leaders what made them engage with Muungano and KYCTV as it can be hard to engage young people in the UK who say "nothing ever changes". They explained that they grew up in the settlements and they saw politicians come and go with promises that they never delivered on. They recognised Muungano’s message that we have the solutions and we know our community best. We were tired of all the negative representations in the media and decided that with the training they were offering we can change the story.
Younger youths were inspired and motivated by older youth mentors who they looked up to. The older leaders explained that they put their trust in the young people to carry out data gathering and document Federation processes; and importantly they show them love and nurture them. The leaders focus on what the young people themselves are interested in and what they want to learn and: “Give them a chance to be who they are”.
They advised the UK team: “try to spot the ones with ambitions, start with them, find the youth that want change, show them the opportunities, show them a better way of life”.
Exchanges such as these between grassroots communities across different international contexts are critical for enabling communities to recognise their expertise and the commonalities of their experiences, struggles and strength within global and urban systems which act to exploit and oppress them. Yet they resist, they organise, and they grow stronger, smarter, and more effective through global solidarity networks: when they know each other, they build each other.
Women Thriving: a transformative year for Community Savers

The announcement of the third national lockdown on 6 January 2021 was not the start to the year that anyone had hoped for… the rollercoaster ride of the COVID-19 pandemic, was, it seemed, still rolling on.
As the Women’s Budget Group find, COVID has had a disproportionate impact on low-income women for whom the pandemic has worsened already challenging situations ‘in terms of health, employment and unpaid work, resulting in increased levels of poverty, debt and mental health deterioration’.
Community Savers’ ability to support their communities through such profoundly challenging times in 2021 has been strengthened significantly by three grants from the We Love Manchester charity’s Stronger Communities Fund, and the Smallwood Trust’s Frontline Women (see April news) and Women Thrive funds.
We Love Manchester!
Manchester-based groups have been able to use the We Love Manchester funding to relaunch their savings meetings after the lockdown easing in March, enabling people to build up some savings again and improving mental health and wellbeing through an array of activities and events.
Mums Mart were able to relaunch their savings meetings in March and hold a fantastic AGM and family fun day in August benefiting over 100 local families leading to lots of new members. They have gone on to raise over £300 at their Christmas Fair this month where local residents were able to benefit from low-cost Christmas gifts.

Miles Platting Savers had a fantastic relaunch event in September attracting over 100 local residents and leading to an additional ten members joining. Participants celebrated with a community wall made up of drawings of the household goods and other items the Savers have been able to provide to 34 families this year through their small grants programme (via Henry Smith Charity). MP Savers are also active members in the Miles Platting Community and Age Friendly Network - MP-CAN!, which successfully merged MP Community Network and MP Age Friendly Neighbourhoods board in July this year. Members are now united behind an exciting vision for the area including a climate action plan and a community-driven social club development after the loss of many community facilities since 2007.
In Hulme, Hopton Hopefuls were able to use We Love Manchester funds to organise an “International BBQ” together with On Top of the World Project where Savers were able to share progress with tenants on their Ageing Well work for older tenants in the Aquarius estate which is driving forward a “Naturally Occurring Retirement Community” model. This has led to a new Independent Living Adviser post and will soon see recruitment of a new Development Worker to take forward the NORC model in partnership with tenants. The initiative has shaped One Manchester’s plans for supporting older tower block tenants across Hulme. Excitingly, the GMCA's Ageing Hub has now taken up this work as a best practice case study and are exploring ways to roll out the model with housing providers across GM.

Beyond Manchester, Brinnington Savers and Arbourthorne Social Savers have done a brilliant job of keeping their savings meetings going throughout the year despite repeated challenges with COVID and a broken ankle to boot! Brinnington have been able to build on the work they have been doing supporting older residents with digital inclusion and savings accumulation to attract a £2,000 grant from Stockport Homes Community Fund - great news!
Retreat, Reflection... Recognition!
Since September, Community Savers have been on a transformative journey of retreat and reflection which was made possible by some generous donations from our fantastic supporters out there and a significant capacity-building budget from Women Thrive Fund. Thank you so much to all who have donated and to the Smallwood Trust for your ongoing faith and interest in our work!
Our two-day retreat in Snowdonia was a game-changer for the network (why retreats matter), building and strengthening relationships between women leaders (and with CLASS), deepening leaders understanding of each other’s visions and projects, celebrating our achievements, and taking home souls filled with inspiration and motivation.

This gave us the solidarity and shared purpose we needed for two really productive theory of change and strategic planning workshops with leaders in the final two weeks of September facilitated by our long-term cheerleaders Participate!

Together with all the amazing support members have provided in their neighbourhoods throughout the year, the retreat and workshops contributed directly to the wonderful recognition of our transformative potential from the Tudor Trust who have awarded Community Savers and CLASS an unrestricted grant of £40,000 per year for three years.
Savers have found dialogue with the Tudor Trust positive and enabling giving everyone an opportunity to shine. Thank-you Tudor Trust for your kind words of recognition:
“The trustees really liked the emphasis on women’s leadership and the deep recognition of community expertise which is at the heart of CLASS’s work, and which sits at the core of the Community Savers groups. They were excited by the trust, mutual support and vision for change held within the groups, and by the clear sense of connection between members of different groups […]
The trustees saw the need for an organisation like CLASS to provide the development and technical support which enables the groups to flourish and felt that governance arrangements had been carefully thought through to support genuine working in alliance with the Community Savers network. Above all there was a sense of real excitement about what the groups are doing for their communities, as well as a huge interest in seeing how things develop over the next few years. The rooted and radical nature of the work, and the group members’ ability just to get things done were also greatly appreciated!”
We look forward to getting a lot more 'things done' in 2022!
Digital inclusion, confusion and that Aha! moment

Tina Cribbin of Hulme Writers & Savers shares reflections on her digital skills-sharing sessions as part of GM Savers Go Digital! project - supported by the National Lottery Community Fund. Sessions are being run remotely through video call since the national lockdown was announced.
Just before Christmas, as usual, chaos reigned in the block. I felt overwhelmed with the number of crisis situations I was dealing with.
One resident who did not feel the need to “get involved in all that, its just not me”, phoned me in a state of crisis. I brought the tablet and set up our new Wi-Fi hub which was quite easy. We were quickly able to get the much-needed support she required.
In a crisis state, I didn’t push her to use the tablet, I just showed how it can be a useful tool. As things moved on, we worked on how to use the tablet as and when, for example, emailing agencies such as the benefits agency and social services. At first, she felt it was a hassle - I said "you need to trust me on this".
We set up her email account and she sent her first email. When I showed her how it could be stored, she said “Aha I get it now! No-one can say I didn’t send it and them lot can’t mess me about!” I think she felt a sense of power for the first time where her life was being controlled by big institutions. This resident has so much stress and never gets any downtime, I showed her how to watch TV on it. “You mean I can watch stuff any time?” I said yes. That night she told me she watched the Housewives of Jersey but fell asleep after two episodes. I said “I’m not surprised” and we both laughed.
My other resident I’m sharing skills with is an older man, when I first brought the tablet into him he said “Get that thing out its neither use nor ornament!” I try and engage with him as and when. I know he loves reading, particularly Irish history. We ordered a book, and it came the next day. He was delighted. It was a picture history of his hometown, Donegal. Recently he’s had a tough time shielding and being very afraid of COVID 19. He received a letter of invitation to have the vaccine administered. The phone lines were impossible, so I was able to use our new tablet to book him in online. We got an appointment quickly and he said “It confuses me the way it works. But it does work!”
I’ve learned that older people are learning best when they learn by doing - when they gain something of importance to them about the engagement and for it to be very informal over a cup of tea. They also like it when I make mistakes on the tablet - the older man I noticed would then try and help me out with “What’s that button for? Could we try this?” and then a whole conversation would take place.
I am no expert and realise I am also learning by doing.
Manctopia: Reality TV in a journalism jumper*

“We want Manchester to be this cosmopolitan city…but at what cost?” Judith from Lifeshare in the trailer for Manctopia
The series trailer and episode lead-ins for this 4-part BBC Two documentary that concluded on Tuesday evening are suggestive of a series seeking to analyse the inequalities associated with Manchester’s “property boom”. Instead, this glossy reality TV entrenches a misguided message that uncontrolled investor-driven urban development is the only possible trajectory. Its winners vs losers framing negatively impacts those communities experiencing the pressures of gentrification on a daily basis.
Greater Manchester Savers have contacted the BBC today about their concerns regarding the Minnow Films production ‘Manctopia’. Many tuned into the programme hoping to see some serious national journalism interrogating the underlying issues that are increasingly fragmenting communities, displacing people to outer areas of the city-region and beyond, and ultimately costing lives on the streets and through a mental health crisis.
This is not what they received. This article attempts to give voice to some of the key concerns and responses of members of inner city savings groups and their networks.
Throughout the series the audience is presented with a version of reality where investor-led urban development is the only available option for local and national government and society more widely. There is no analysis of what alternative strategies a city like Manchester can decide to pursue or of any of the challenges that may be present in the approach that has been taken to date. There is no discussion for example of Planning Obligations which provide an under-enforced mechanism through which local authorities can ensure that communities are compensated for developments and that negative impacts are mitigated. Neither is there any discussion of approaches that have been taken in other cities to avoid the profits from development being extracted out of the city instead of being made to work for the social welfare of people and communities most in need of support.
In episode three, some airtime is given to Mayor of Salford Paul Dennett who is at pains to stress the urgency for new build housing and that the City of Salford and the Greater Manchester Combined Authority have a vision for affordable housing. However, at no point is there any breaking down of what ‘affordable housing’ means in practice even when Paul Dennett tries to bring this out by talking about ‘genuinely’ affordable housing. In reality, the term is used to refer to three different types of housing provision: shared ownership, affordable rents (set at 80% of market rent), and social rent (which works out at approximately 60% of market rent). For many existing residents of the communities featured in the programme, only social rented accommodation is affordable.
Here, some of the members of the GM Savers network share their responses to the programme in person:
Tina Cribbin in Hulme talks about stigmatisation, the absence of alternative strategies presented, and the poor diversity of experience covered by the programme.
Roy Bennett in Hulme wishes the programme could have looked at the way that development happens without any plans being made for how to protect sufficient land for community facilities and appropriate housing for older people:
Sue, Dot and Christine in Miles Platting and Collyhurst discuss how the programme failed to represent the experiences and needs of households and families like theirs currently living in social housing or to educate us about the reasons for so much housing becoming privatised and unaffordable.
Thelma McGrail, who appears in the programme briefly, is concerned about having been provided with a misleading explanation of what the programme was going to be about, and the stigmatising portrayal of the Miles Platting community during the programme.
Ellie Trimble, local resident and Church of England Rector in Miles Platting, who was engaged by the programme makers but became worried about their approach, shares her concerns about the unrepresentative and simplistic presentation of homelessness and temporary accommodation.
People have shared how important it was that Anne and Donna and other local residents were able to raise the profile of experiences on the Osborne estate under the Northern Gateway regeneration process in the final episode. However, Greater Manchester Savers feel that ultimately, there was inadequate analysis of the local, national and international factors that are shaping the current housing crisis and resulting in people being displaced from the city. Some history was featured but without any unpacking of the reasons behind those histories. The community leaders who have commented feel that the repeated presentation of various (sometimes deeply offensive) individual perspectives, with no qualification or discussion, when dealing with issues of such critical importance to people’s physical and mental wellbeing, is unacceptable. They feel most strikingly that disproportionate airtime has been given to the perspective of a single millionaire developer and a number of unrepresentative caricature features such as that on the wealthy fashion designer who needs extra bedrooms for her shoes.
At a time of national crisis, when the effects of ten years of austerity policies have combined with an as yet uncontrolled pandemic to exacerbate poverty and health inequalities in some of the most hard-hit communities in the city (and the country), Greater Manchester Savers consider the airing of this series to have been misjudged and the nature of its directorial narrative to be misleading and unrepresentative. The suggestion that the main focus of the programme may not have been properly and clearly explained to some of the individuals interviewed (see Thelma's contribution) is also concerning.
In their editorial guidelines, the BBC commits to:
- covering subject matter in such a way ‘so that no significant strand of thought is under-represented or omitted’
- ‘always scrutinise arguments, question consensus and hold power to account with consistency and due impartiality’
- ‘offering our audiences choices about how to confront’ [the issues they are covering within their programming]
Greater Manchester Savers question whether these guidelines have been adhered to in the making of Manctopia.
*‘Capitalists in Anarchist Jumpers’ is a poem by Tina Cribbin published in her 2019 collection Classphemy. This article has been written by Sophie King at CLASS in consultation with, and on behalf of, members of GM Savers and their local networks in response to concerns they have raised about the programme.
Its the little wins

Tina Cribbin celebrates recent achievements of local residents and members of On Top of the World in Hulme.
In our tower block there was always a sense of hopelessness with the tenants just having given up after years of making no impact upon where they lived no matter how they approached. An example: it took three years to get a bench for residents to sit on. When I think back to all the energy that took!
But after On Top of the World and CLASS began to work together we work differently. We have had lots of little wins like new benches, mobility charging points, support for our digital inclusion work, and now we are developing a partnership with our housing provider One Manchester to look at ways to provide supported accommodation for older people in Hulme. I realised the importance of where you take your concerns and how to negotiate – someone at CLASS said, sometimes, we have to create a space for professionals to help us. It's really stayed with me because previously I would have just blamed the professional for not listening to us and giving us a hard time. These little nuggets are the things I’m soaking up for myself and, more importantly, for my community.
Recently we had a meeting with the Director of Place at One Manchester about supported accommodation and we mentioned the laundry facility in the block being closed and how this impacted on the tenants. She was quite open with us as we now have built a relationship.
The other day, Jack who is 81 came to me smiling – ‘well Tina’, he says, ‘the laundry rooms now open’. I said that’s great. Then he said ‘in our next meeting, what we must do next, is make sure we get a new washing machine!’
This may not seem much but after working with these guys for over three years it is the first time they felt that had the power to make an impact. And the belief that his voice will be heard. How do you measure that?
Since we started up our savings group, I’ve also been able to buy myself a new sofa – it’s the first time in my life I’ve ever bought a sofa new – it’s like I said in our ‘story so far’ report - I was never taught how to manage money because we never had any.
If I could sum up the benefits of working with CLASS as a member of the Greater Manchester Savers network, this would be it…
Change and giving voice to the voiceless.